Jqk login Privacy Policy – Malaysian Player Data Protection

1Information We Collect

Jqk login collects several categories of personal information to enable us to provide online gaming services that are secure, efficient, and fully compliant with applicable regulations. This data collection is necessary to operate the platform lawfully and responsibly.

Information You Provide Directly

When you create an account JQK Login, we will request the following information:

• Identity information: Full name as per your identity card (MyKad), date of birth and gender.
• Contact information: An active email address, Malaysian mobile number, and residential address.
• Login information: The username and password you create (passwords are stored in encrypted form).
• Identity verification documents: A copy of your MyKad or passport when required for KYC verification.
• Financial information: Bank account name, account number and e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) for deposit and withdrawal purposes.

Automatically Collected Information

When you use the jqk login platform, our systems automatically record certain technical information for security and service improvement purposes:

• IP address, device type, phone model and operating system used.
• Web browser type and version, along with language settings.
• The date, time, and duration of each jqk login session.
• Game history, betting records, and financial transaction history.
• Cookie data and similar tracking technologies to personalise your experience.

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2How We Use Your Data

All information collected by jqk login is used solely for legitimate purposes directly related to the delivery of platform services. Below is a summary of how your data is used:

Purpose of Use	Data Type Involved	Legal Basis
Account registration and management	Name, email, phone number, password	Contract performance
Identity verification (KYC)	MyKad, bank statement, verification selfie	Legal obligations
Processing deposits and withdrawals	Bank details, e-wallet information, transaction amounts	Contract performance
Fraud prevention and security	IP address, activity logs, login history	Legitimate interests of the platform
Customer support	Communication records, enquiries and complaints	Contract performance
Marketing communications (with consent)	Email, phone number	User consent
Platform analytics and improvement	Usage data, game statistics	Legitimate interests of the platform

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3Sharing Data with Third Parties

Jqk login takes the trust you place in us seriously. Your personal data will never be sold, rented or shared to third parties for marketing purposes. However, there are limited circumstances where data sharing is necessary to allow us to operate the platform effectively:

• Payment processors: Transaction details are shared with payment service providers such as FPX, Touch 'n Go, GrabPay, Boost, ShopeePay, and DuitNow to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game software providers: Basic account details are shared with third-party game providers (such as slots, Live Casino, and poker) solely to enable you to access their games through the jqk login platform.
• Legal authority: We may be required to disclose certain data to Malaysian authorities when ordered by a court or a legitimate law enforcement agency.
• IT service providers: Our hosting, cybersecurity, and technical infrastructure providers may access your data within the limited scope required to maintain the jqk login platform.

All third parties who receive your data are required to comply with privacy standards equivalent to or stricter than our own. While we are not responsible for the privacy practices of third parties beyond our direct control, we consistently strive to work with partners that have a strong track record in data protection.

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4Cookies and Tracking Technologies

Platform JQK Login uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting usage statistics on how you interact with the JQK Login platform to help us identify and resolve technical issues.
• Functional Cookies: Stores your preferences such as language, default bet amounts, and display settings to make your experience on the platform more convenient.
• Marketing Cookies: Used only with your consent to display promotions relevant to your gaming interests, such as slots, poker, or Live Casino.

You can manage your cookie preferences through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the jqk login platform.

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5Data Security & Protection

JQK Login invests heavily in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we employ include:

• 256-bit SSL/TLS Encryption for all data transmitted between your device and JQK Login servers.
• Hashed password storage using the latest cryptographic algorithms — even we cannot read your password.
• Two-factor authentication (2FA) available to all accounts as an additional layer of protection at login.
• Suspicious activity monitoring in real time with an automated threat detection system active 24/7.
• Strict internal access controls — only authorised personnel with a legitimate business need may access players' personal data.
• Regular security testing including penetration testing to identify and patch system vulnerabilities before they can be exploited.

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6Data Retention Period

JQK Login retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by applicable Malaysian law.

Data Category	Retention Period
Active account information	For as long as the account is active + 6 years after closure
Financial transaction records	7 years (Malaysian legal requirement)
Support communication logs	3 years from the date of last communication
Performance cookie data	13 months from the date of collection
Identity verification documents (KYC)	5 years after account closure
Security and activity logs	2 years from the date the log was created

Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

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7Your Rights and How to Exercise Them

As a player JQK Login and as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time:

• Right to Access: Request a copy of all personal data we hold about you. We will provide the information within 21 working days.
• Right to Rectification: If your information is inaccurate or out of date, you may request a correction directly through your account panel or by contacting JQK Login customer support.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to applicable legal retention obligations.
• Right to Opt Out of Marketing: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting our support team.
• Right to Data Portability: Request your personal data in a structured, machine-readable format for transfer to another platform.

To exercise any of the above rights, contact us by email at support@jqklogin.net with the subject line "Privacy Rights Request" along with your jqk login account username. We may require identity verification before processing your request.

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8Children's Privacy

The jqk login platform is restricted to individuals aged 18 years and above only. We do not knowingly collect personal data from minors. Should we discover that a child's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If you believe a minor has registered a jqk login account, please contact us immediately at support@jqklogin.net so we can take the appropriate action.

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9Privacy Policy Amendments

JQK Login reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, legal requirements or technology used. Any significant changes will be communicated to you via:

• An in-platform notification when you log in to your jqk login account.
• An email to the address registered on your account at least 7 days before the changes take effect.
• A prominent notice on the jqklogin.net homepage clearly showing the amendment date.

The "Updated" date shown at the top of this document reflects the effective date of the latest version of the Privacy Policy. Your continued use of the jqk login platform after that date constitutes your acceptance of the updated policy.

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10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how jqk login handles your personal data, or wish to exercise any of your privacy rights, please contact our Data Privacy Officer through the following channels: